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PURCHASES
If it is your first purchase we recommend you that before
anything registers as user of CDbaby
or FaroLatino
our support to solve the questions of logistics of the sale and delivery
of the CDs. To subscribe is very easy and it is necessary a single step.
FaroLatino
or CDbaby are who will take
charge of solving your purchase. For this you will register in the site.
This procedure is simple and it will be good you for the next purchases.
CDBABY HELP
CD Baby Money-Back Guarantee
- We know it's hard to buy a CD online that you haven't
heard before.
- But we also know there's SO much good music in here
that you will love.
- So we give you a full money-back guarantee: If
you don't like a CD, just return it to us within 14 days and we'll
give you your money back.
- If you pay by credit card, we'll just put the cost
of that CD back on to your card.
- Since we can't refund your postage, the cheapest way
to get a CD back to us is to just write "RETURN TO SENDER" on the
original package, and drop it in the mail. It won't cost you anything.
CD Baby Payment Options
- CREDIT CARDS: Visa, Mastercard, American Express,
Discover
- OTHER: PayPal, check, money order, international money
order, cash, chocolate.
- Order online here, or you can phone, fax, or mail.
- Phone number: 1-800-448-6369
- Fax number: (503)296-2370
- To MAIL your order, please go through the shopping
cart, and then print your order form. Our address is there.
CD Baby Privacy Policy
- We will NEVER give or sell your info to any
other company - EVER! (No not even your email address!)
- Only the musician whose CD you buy will know
who you are.
- If you don't even want the musician to know about
you, just say so at the bottom of your order form.
Credit Card Security
- We don't store your credit card number anywhere.
When you type it, the bank only gives an immediate response on whether
it was accepted or not, without ever showing us the number. It
is charged and forgotten, while you watch, for extra protection.
- Yes this means you'll have to type your card number
again when you return, but we hope you appreciate the extra safety
and privacy it gives you.
- NOTE: This is MUCH safer than using your credit card
at a restaurant or gas station, where you are handing your card to
a stranger who disappears with it and comes back later. At CD Baby,
your credit card info is never seen by anyone.
CD Baby - delivery details
- In the USA, if you get one CD, we
send by first class mail. Your CD will arrive in 3-5 days.
- In the USA, if you get MORE than one CD,
we send by PRIORITY mail. Your CD will arrive in 2-3 days.
- Outside of the USA, we use Global
Priority Mail. Sometimes they take only 2 days! Usually, 5-6 days.
- If it takes more than a week, you should slap your
mailman when he arrives.
Any other problems?
Any other problems? Just send an email
to CDbaby or call (503)595-3000.
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